Our AI phone agents answer 98% of restaurant calls within 3 rings — versus 23% for humans. 24/7 availability, 87% fewer missed calls during peaks, and 97–98% accuracy on bookings and menu queries.
A busy Friday service. Three tables need attention. The phone rings twelve times in thirty minutes. Staff can't get to it. Customers hang up and book somewhere else.
The average UK restaurant handles 800–1,000 calls a month. Humans answer just 23% of those during peak times. The rest? Lost revenue, empty tables, frustrated customers.
Our AI receptionist changes that entirely. It picks up within 3 rings — every time, all the time — and handles the conversation with the same warmth and accuracy you'd expect from your best member of staff.
Makes, modifies, and cancels reservations — synced directly with your booking system. Party size, dietary notes, occasion preferences all captured correctly.
Handles allergen queries, dietary requirements, specials, and pricing questions with under 15-second response times and up to 98% accuracy.
Identifies urgent situations — food poisoning concerns, accessibility needs, press enquiries — and escalates to the right person immediately, with context.
Automatically sends SMS confirmation and reminder messages. Customers can reply to modify or cancel, freeing the table in time for someone else.
Every call logged, categorised, and reviewed. See call volume by day and hour, common query types, and missed escalation opportunities.
When a caller needs a human — a complex complaint, a supplier query, a VIP — the AI transfers with full context so your team never starts from scratch.
We learn your venue — menu, booking rules, team contacts, tone of voice. Your AI agent is trained specifically on your restaurant.
We connect to your existing booking system (OpenTable, ResDiary, Collins, or others) and forward your phone number.
Your AI starts answering calls. You can monitor every interaction in the dashboard and update the AI any time via a simple message.
We review monthly call data, identify gaps, and retrain your AI. Accuracy and satisfaction scores improve over time.
Book a free 20-minute demo. We'll show you exactly how the AI handles your most common call types — live, on your actual phone number.